FAQs
Our Polar Aurora cages and sheds are constructed from high quality, weather resistant steel frames and UV protected polycarbonate panels. This ensures our structures are sturdy, durable and built to last through any weather conditions.
Don’t worry, assembly is quick and easy! All our products come with detailed instructions including clear diagrams showing each step. We also have helpful assembly videos on our website you can reference. If you do get stuck, our friendly customer service team is always happy to offer advice.
Canister filters like our Polar Aurora models provide superior mechanical, biological and chemical filtration compared to power filters. The large media volume in a canister filter enables excellent water quality and flow control. Sealing the filter in a canister also reduces noise and maintains high oxygen levels.
Check the tank capacity recommendations on each filter model. As a general rule, we recommend turning over your tank water volume at least 4-5 times per hour, so choose the filter size accordingly. Our customer support team can also help you select the perfect canister filter for your aquarium needs.
We offer a wide selection of ergonomic gaming chairs made with thick, high-density memory foam for superior comfort. Our chairs come in PU leather or soft fabric options, with full adjustability and removable headrests and lumbar cushions. They make the ideal throne for marathon gaming sessions!
Our freestanding pizza ovens are designed for easy setup – no special installation required. Simply unpack, assemble, and place on a non-flammable surface outdoors. Make sure to leave clearance on all sides and keep away from any combustible materials when in use. Then you’re ready to start making delicious, crispy artisan pizzas!
Our super soft and huggable plush animals make perfect gifts for all ages! However, we recommend our plush toys for ages 3 and up. Younger children should enjoy the plush under adult supervision.
Absolutely! All our products come with a manufacturer’s warranty covering defects in materials and workmanship. Just contact our customer service team with proof of purchase and details of the issue, and we’ll take care of you from there.
Not happy with your Polar Aurora purchase? No problem! We gladly accept unopened and unused returns within 30 days of delivery for a full refund. Just contact us to kick off your return – we aim to make the process hassle-free.
Currently we ship to the continental US, Canada, UK and Australia. We’re working on expanding our international delivery options though, so be sure to check back! Contact our team if you have any questions about shipping our products to your location.