FAQs
Our clothing uses high-quality, comfortable fabrics like cotton, modal, and spandex. We carefully select materials that are soft yet durable for everyday wear. The exact fabric blend depends on the specific item.
We offer sizes XXS to XXL for women and XS to XXL for men. Specific sizing charts are available on each product page to help you find your ideal fit. If you are between sizes, we recommend sizing up for a more relaxed look.
Yes, we ship to over 50 countries worldwide! Shipping rates vary by location. At checkout, simply enter your address and we’ll calculate the shipping cost for you.
We offer free returns within 30 days of delivery. Just fill out the return form that came with your package and send the unused item back. We’ll issue a full refund once received.
We launch new collections every season – spring, summer, fall, and winter. Be sure to sign up for emails so you never miss a new drop! Limited edition capsules also launch throughout the year.
Yes! We offer 10% off your first order when you sign up for emails. Exclusive discounts are sent to email subscribers only. Follow us on social media for flash sales and other promotions. Big sales happen during the holidays and change of seasons.
Seryu is inspired by the Japanese word “seryu” meaning stream or current. We believe fashion moves fluidly through seasons and trends. Our clothes effortlessly ride the waves of changing style.
The product page will indicate if an item is in stock and ready to ship. Due to high demand, some products sell out quickly. If a product is out of stock, you can enter your email to be notified when it is back.
We aim to reduce textile waste and our environmental footprint. Many items use recycled fabrics or eco-friendly dyes. Our packaging is minimal and made of recycled materials. We also partner with renewable energy providers.
Orders are fulfilled by trusted carriers like USPS, FedEx, and UPS. The carrier depends on the delivery speed you select at checkout. Faster shipping methods tend to use UPS or FedEx, while standard shipping typically uses USPS. Tracking information is provided for all shipments.